A three-page performance intelligence dashboard modelled on real brand reporting workflows. Built on a synthetic dataset designed to mirror South Indian FMCG campaign structure.
ShivnarayanChella Raghavendran
AI-Enhanced Marketing Operations Specialist
Bridging brand strategy and artificial intelligence to design smarter, faster, and more measurable marketing systems.
I'm not a marketer who learned some AI tools. I work at the intersection of brand operations, data intelligence, and AI system design — and I can prove all three at once.
Most candidates have one of those pillars. Some have two. I bring all three — with proof: live brand operations for global enterprise clients, an independently built NLP pipeline, and active AI workflow integration. My path runs through communication, linguistics, and cultural data research, so I think as carefully about language and narrative as I do about pipelines and metrics.
“I don't use AI to replace creative judgment. I use it to compress the distance between a data signal and a story.”
Three disciplines, one operator.
Brand Operations
Running campaigns end-to-end and keeping teams aligned.
Data & AI
Turning raw data into models, pipelines, and intelligence.
Tools
The stack I operate in day to day.
Selected work.
An 11-page interactive esports analytics dashboard built on 318 scraped VCT matches. Features a from-scratch ELO rating system across 8,210 player-map rows, Swiss-stage simulation across 10,000 runs with no-rematch enforcement, a match win-probability calculator, head-to-head comparison, agent pick-rate analysis, and a live results tracker. Python pipeline (BeautifulSoup, Requests, Pandas) with custom DAX measures — built with Claude as data-pipeline partner, all visualisation and DAX done independently.
Where I've worked & studied.
Strategic Accounts Management Specialist
SocialBeat, Chennai Oct 2025 — PresentManage end-to-end digital marketing operations for four enterprise brands simultaneously — Hatsun (South India's largest FMCG dairy), GRT Jewellers (Tamil Nadu's highest-grossing retail brand), Jaquar (global luxury bathware), and Indian Terrain (pan-India menswear). Drove 816K+ follower growth and 680M+ audience reach, coordinating six internal departments (creative, design, video, paid media, ORM, finance) and owning direct client communication across all brands.
Digital Marketing Intern
Chennai Super Kings 2022 — 2023Supported digital campaigns and audience engagement for one of India's largest sports entertainment brands (15M+ social followers) during the live IPL season.
MA, Cultural Data & AI
University of Amsterdam 2023 — 2025Computational and cultural approaches to large-scale data — the foundation for my NLP and synthetic-data work.
BA, Communication & Media, English Literature & Psychology
Christ University, Bangalore 2019 — 2022Grounding in communication, linguistics, and human behaviour that shapes how I think about narrative and audiences.
Let's build something measurable.
Currently open to AI-enhanced marketing operations roles worldwide — preferably in Northwest Europe. The fastest way to reach me is email.